AMC Cloud Solutions LLC
Privacy & Policy

AMC Cloud HOA Platform ("AMC Cloud," "we," "our," or "us") provides communication, access management, governance, and operational support services for homeowners associations ("HOAs"), condominium associations, gated communities, and residential property management operations.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when residents, guests, vendors, property managers, board members, committee members, and community administrators use the AMC Cloud platform, website, mobile applications, social features, AI-powered tools, electronic voting systems, and related services (collectively, the "Services").

A. Information Provided by Residents

Residents or authorized community users may provide:

Access to AMC Cloud platform features may require verification of residency, ownership, tenancy, or authorization within a participating HOA or residential community.

Verification methods may include:

• Matching resident information to HOA records
• Email address validation
• Property address association
• Property management approval
• Identity confirmation procedures
• Multi-factor authentication

Residents are responsible for protecting login credentials and maintaining accurate account information.

AMC Cloud may provide community-interaction features including:

AMC Cloud reserves the right, but not the obligation, to monitor, review, moderate, remove, restrict, preserve, or disclose User Content for purposes including:

User Content may be retained for audit, operational, legal, security, or dispute-resolution purposes.

AMC Cloud may use collected information to:

Users who opt into SMS communications may receive text messages related to:

Message frequency varies based on user activity and community operations.

Message and data rates may apply.

Users may opt out at any time by replying STOP.

Users may request assistance by replying HELP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

AMC Cloud does not send unsolicited marketing text messages.

Users provide consent to receive SMS and email communications through:

• Resident registration forms
• Account settings
• Communication preference selections
• Visitor access requests
• HOA onboarding processes
• Community notification preferences

Consent records, timestamps, and source information may be retained for compliance, audit, and security purposes. Users may modify communication preferences through the platform or by contacting support.

AMC Cloud may provide electronic voting, consent, proxy, polling, quorum tracking, survey, board election, amendment approval, and governance-related functionality for participating HOAs and residential associations. Electronic voting features are intended to support compliance with applicable HOA governing documents and all applicable federal, state, and local laws and regulations governing community associations, electronic voting, and member communications.

To support election integrity and auditability, AMC Cloud may collect and retain:

Each HOA, association, board, election committee, inspector, property manager, or legal counsel remains responsible for ensuring compliance with applicable laws and governing documents.

AMC Cloud may provide AI-assisted informational tools designed to help residents, board members, committees, and property managers locate or understand information contained within:

AI-generated content is provided solely for general informational and convenience purposes and does not constitute:

AMC Cloud does not guarantee the accuracy, completeness, legality, or suitability of AI-generated content.

AMC Cloud may disclose information:

• To the applicable HOA or property management company
• To authorized community administrators
• To service providers supporting the platform
• To SMS or email delivery providers
• To cloud hosting and security providers
• To comply with legal obligations
• To protect community safety or platform security
• In connection with mergers, acquisitions, or business transfers

AMC Cloud does not sell personal information to third parties.

AMC Cloud may use third-party providers for:

These providers are authorized to use information only as necessary to provide services on behalf of AMC Cloud.

AMC Cloud implements reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include:

AMC Cloud retains information for as long as reasonably necessary to:

• Operate the Services
• Maintain community access records
• Support HOA operational requirements
• Preserve voting and audit records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Protect platform security

Retention periods may vary depending on the type of information and applicable legal requirements.

Users may:

• Update account information
• Change communication preferences
• Opt out of SMS communications
• Request correction of inaccurate information
• Request access to certain stored information

Certain operational communications may remain necessary for account management, community safety, security, or access-control purposes.

AMC Cloud may use cookies, session tokens, analytics technologies, and similar tracking mechanisms to:

• Maintain user sessions
• Improve platform functionality
• Analyze platform performance
• Enhance security
• Personalize user experience

The Services may contain links to third-party websites or services. AMC Cloud is not responsible for the privacy practices or content of third-party websites.

AMC Cloud may update this Privacy Policy periodically.

Updated versions will be posted with a revised Effective Date.

Continued use of the Services after changes become effective constitutes acceptance of the revised policy.

For questions regarding this Privacy Policy or communication preferences, contact:

Residents of certain states may have additional rights regarding access to, deletion of, or correction of personal information under applicable privacy laws.

Requests may be submitted using the contact information above.

AMC Cloud acts as a communication, operational, and technology platform provider for participating HOAs and residential communities.

Each HOA, board, association, management company, election committee, or legal counsel remains